Global Journal of Economics and Business

Related Articles ( digital financial services )

Digital Payments as a Digital Financial Service and its Relationship to Achieving Customer Satisfaction in Saudi Banks

Waleed Abdulkareem AL-harkan

Objectives: The study aimed to analyze the impact of digital service quality on customer satisfaction in Saudi banks, focusing on elements such as ease of use, security, speed, and variety of options. Methods: The study adopted a quantitative methodology using surveys distributed to a sample of 100 ...

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